Product and Service Overview

Elderly/senior reduced, and ride free program automation

Ensuring that riders with reduced fares or free rides are identified and verified easily and efficiently, while reducing abuse or misuse

Modernization and digital transformation

Advisory consulting services for digital transformation and workflow redesign of current processes, systems, and integration between multiple vendors and systems.

People with disabilites programs and paratransit

Increasing access points for onboarding, application processing, and account management for individuals and service providers with verification and integration capabilities

University/K-12 school programs

Increase ridership with integrated school products that automatically determine activation of transit benefits based on student enrollment connected to personalized transit/student ID cards

Improve access, ease of use, and management

Rider and Service Center Focus

Configurable customer portal for the applicant, agency, and service providers to support customer onboarding, engagement, and account management—optionally connected to fulfillment services

Public Agency and Service Provider

Integration across public agencies, vendors, and service providers via APIs into existing systems and processes. Assisting with accessing siloed infomation systems to create robust reporting to drive decisions

Modernization Advisory

Assistance in strategic planning for modernization projects, including communications, execution of complex projects, assistance in digital transformations, and review/creation of necessary workflows

Support for your modernization projects

Dedicated team of subject matter experts & operations specialists related to transit and digital transformation

History of going the extra mile for our clients and our clients’ customers

Leverage existing knowledge and relationships to the benefit of our clients

Understands the steps of transformation through innovation, process management, and communication

Numerous Benefits

  • Modern customer and agency portal for special fare programs
  • Customizable application and workflow management
  • Integratable SaaS solution for single system point of contact for rider engagement
  • API and ETL processes available for siloed data system integration
  • Validation protocols available to support for multiple fare programs, rider types
  • Direct integration to fulfillment services, communications, and reporting

Contact Us

Contact Omicron Technologies, or TransitME personnel.

[email protected]

www.omicrontech.net